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- In-dealership 2-day assessment :1 –day per month in-dealership development of the MasterCars department
- Providing access to the coach via phone and email
- After 6-months all Dealerships are more profitable and 80% are significantly more profitable – over 50% more net profit
- Being rolled out now to an additional 50 dealerships nationwide
- Volkswagen South Africa MasterCars 2.0 (ongoing):
- Worked with VW Germany to develop the material
- Localised and enhance material for South African market
- Delivered Sales Managers basic and advanced training modules in the pilot phase to 10 dealers
- Delivered Sales Executives basic and advanced training modules in the pilot phase to 10 dealers
- Extending the programme in 2017 to cover another 50 dealers
